Mikrotik Winbox Error: Could not fetch index- The solution

The error “Could not fetch index” is most commonly displayed on Windows 10, which prevents access to Mikrotik through Winbox app.

In most cases this occurs after a Winbox app update, or using a version that is not compatible with windows 10.

To prevent the error “Could not fetch index” , do the following:

First try to access the Mikrotik through another computer.

If you do not have another computer then try it out of your computer by following these steps.

Download Winbox from Mikrotik Web Interface.

Enable Mikrotik Web Interface.

  1. Login on your Mikrotik OS through any telnet app such as Putty.
  2. Enable web interface by typing: ip service enable www , then hit Enter.
  3. Open browser. Enter the IP address of the mikrotik eg
  4. Download then open Winbox.

Now Winbox app will open without being hindered by error: Error “Could not fetch index”.

If you can not connect with Telnet to enable the WWW, then search for an older version of Winbox.


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